TERMS AND CONDITIONS - WINTER HOLIDAYS

1.

BOOKING

1.1

The terms and conditions set out herein together with your booking form comprise the agreement between us and those persons listed on the booking.

1.2

No contract is made until we confirm that your booking has been accepted.

1.3

If the booking form contains an obviously incorrect price, we will issue a new booking form and will not be bound by the price quoted on the incorrect booking form.

1.4

Please check the details on the booking form. Any discrepancies should be brought to our attention within seven days of issue otherwise the details shown on the booking form will be presumed to be correct.

1.5

A deposit of £100 per paying guest is due at the time of booking unless the booking is made within six weeks of the date of your holiday in which case you will have to pay the full amount immediately. Once your holiday has been confirmed by us, the deposit will not be refunded except in circumstances set out in Clause 2.1.

1.6

You must make payment to us of the balance shown on the booking form by the date given on the booking form.  Failure to do so will be considered to be a cancellation by you pursuant to Clause 4

1.7

If you do not pay in full by the date shown on the booking form we reserve the right to cancel your booking if we so wish which will make you liable for cancellation charges as set out in the table shown in Clause 4.

1.8

You are free to change the names of the persons travelling at any time up until arrival.

1.9

If you wish to add any new persons to the booking then, subject to availability, they will be charged at the same price per person as the original booking.

1.10

Under-occupied rooms will incur a supplement of the full adult price less £100.

2.

CANCELLATION AND ALTERATIONS BY US

2.1

In the unlikely event that we have to cancel your holiday you will be offered an alternative date or dates at the same price as you paid for your cancelled holiday or our published price for such alternative date(s) if lower.  You have seven days from receipt of notice of cancellation to confirm whether you wish to take such alternative dates.  In the absence of confirmation from you we will assume that you do not wish to accept such alternative dates and will refund to you all sums received from you.

3.

OUR LIABILITY TO YOU

3.1

We shall not be liable in respect of any death, bodily injury or illness caused on holiday unless it is proved that it is due to the negligence of us.

3.2

Our liability in any action (excluding that for personal injury, illness or death) will be limited to the sums received by us from you.

4.

CANCELLING YOUR BOOKING

4.1

If you cancel your holiday you must advise us immediately. Cancellations are only valid when acknowledged by us. If you cancel you will be liable to pay the cancellation charges set out below. As used below, ‘holiday cost’ means the total price for all persons as shown on the booking form(s).

Period before first day of stay at Chalet Vallons:

More than 60 days - Deposit

Between 21 and 60 days - 75% of holiday cost

Less than 21 days - 100% of holiday cost

4.2

If fewer than all members of the party wish to cancel this may mean that the accommodation booked will be under-occupied and will result in the remainder having to pay any applicable supplements to retain the booking.

4.3

Should you curtail your holiday arrangements, for whatever reason, no refunds will be payable for any unused nights’ accommodation.

5.

WHILST ON HOLIDAY

5.1

Fresh bed linen and towels will be provided at the start of your holiday.

5.2

Meals start with dinner on the first day of your arrival at the chalet and finish with breakfast on your day of departure.

5.3

The accommodation booked is only available for use by those persons included on the booking form (including any amendments thereto).

5.4

Smoking - under local laws the chalet is non-smoking.

5.5

You are responsible for any damage caused to the chalet and/or its contents caused by you during your stay.

5.6

If, in our opinion, you cause or appear likely to cause disturbance to other guests or damage to our property, we may terminate your holiday arrangements with us. We will not be liable to make alternative arrangements for other accommodation or repatriation nor will we cover any costs which you may incur or make any refunds.

5.7

On the day of departure you will be required to leave the chalet by no later than 9.30AM 

6.

TRAVEL ARRANGEMENTS

6.1

For groups of 4 or more, free transfers to and from the chalet from Nice airport are available for pickup/dropoff between 0900 and 1100 on Saturdays. Transfers outside of these times may be available upon payment of a supplement to the transport provider - on Saturdays this supplement will be EUR30 per hour per vehicle.

7.

GENERAL

7.1

Other than in respect of children accompanied by their parents or guardians, bookings for persons under the age of 21 will not be accepted unless more than half of the party are at least 21 years of age.

7.2

Please note that travel insurance is essential and no liability will be accepted for any clients travelling without adequate travel insurance. Due to the inherent unpredictability of the weather and/or lift opening/closing dates, specialist lack of snow insurance is recommended.

7.3

We shall not be liable for any failure on our part to perform the agreement between us which arises as a result of your breach of the agreement between us or as a result of an event of force majeure.

7.4

We may store and use the information which you supply to us or which is supplied to us about yourself and other members of your party.

7.5

We do not offer package holidays and any booking made with us is not a "package" for the purposes of the The Package Travel, Package Holidays and Package Tour Regulations 1992.  We are not an "organiser" or "retailer" for the purposes of those Regulations.